Frequently Asked Questions
Can I return or exchange it?
Yes, you can return or exchange items within 14 days of receiving them. The goods must be in perfect condition – briefly trying them on is, of course, perfectly fine, but they must not have been worn in everyday life or washed.
As we are a young, small business, we are unfortunately not yet able to cover return shipping costs – but we are doing our best to change this in the future. Sale items are excluded from returns.
Return shipping costs: You are responsible for the cost of returning your item – except in cases of complaints due to defective, faulty, or incorrectly delivered items. In these cases, we will cover the return shipping costs in full.
Size exchange: If an item does not fit, you can exchange it for the correct size. We will cover the shipping costs for sending the replacement size to you – you are responsible for returning the original item. You can find all detailed information in our cancellation policy.
Returns and complaints can be requested easily through your customer account – simply log in, go to your order, and click “Request return”. Don’t have an account or have any questions? Contact us at info@barimah.de.
For all the details about your rights and returns from Switzerland, please read our full cancellation policy.
Where do you deliver to?
We currently ship to Germany and the EU. For deliveries to Switzerland or the UK, please contact us directly at info@barimah.de – we will find a solution together.
How much are the shipping costs, and at what point is shipping free?
Shipping costs are as follows:
- Germany: FREE standard shipping / €12.00 express shipping
- EU: €11.00 standard shipping (we offer free shipping to the EU on orders of €100.00 or more)
- Switzerland: €13.00 Standard-Shipping
Since Switzerland is not an EU member, customs fees and Swiss import tax may apply upon receipt. These are paid directly to the delivery person and are not included in the order price. If you have any questions, we’re happy to help.
How long does delivery take?
Once payment has been received and your order processed, we ship via DHL within the following timeframes:
- Germany: 1–3 business days
- EU: 3–7 business days.
- Switzerland: 3-7 business days
Please note that slight delays may occur in exceptional cases.
Which size should I choose?
We recommend taking your measurements before ordering- that way, you’re guaranteed to find the right size. You’ll find size-specific measurements on every product page to help you choose. When in doubt: it’s better to measure an extra time than to have to send something back! 📏
How can I contact you?
You can reach us by email at info@barimah.de. We generally respond within 1–2 business days.
Where are your products manufactured?
Our products are manufactured in China. We are aware that "Made in China" is often mistakenly equated with low quality - yet China is one of the world's leading manufacturing hubs for textiles and sportswear. Our focus is not on the cheapest product, but on quality: we prioritize high-grade materials, meticulous workmanship, a great fit, and comfort. Every product is carefully selected and inspected by us before going on sale.
In what way does my order from BARIMAH support a good cause?
BARIMAH stands for more than just clothing; it represents a mindset. It is important to us that our brand gives back in the long term and supports projects that help people in communities in need. At the end of the year, we transparently review BARIMAH’s progress and determine what portion of our profits we can donate. We want to actively involve our community in this process: together with you - via our Instagram profile @barimah_sportswear - we decide which project to support and what form that assistance will take.
Whether it involves direct donations, in-kind support, or fundraising for a larger initiative, we want to share this journey openly with you and demonstrate what is made possible through your support.
What is the story behind the name BARIMAH?
BARIMAH stands for quality, community, and social commitment. The name symbolizes our values and our promise to our customers.
Learn more about the BARIMAH symbol and BARIMAH’s vision and mission.
What happens to the tip at checkout?
The tip you can choose to leave at checkout is set aside entirely for charitable purposes - in addition to the portion of our profits we already allocate to charity. Every cent of your tip therefore goes directly to a good cause.